Nope, apart of the services that are not included and in case you want to make use of then or book at your arrival, that will have a cost itself.
The usual example is the Swim Smooth video analysis, as it´s not included, we only offer included in the price the Swim Smooth Masterclass, so if you wish to have it go to our Shop page and buy it and reserve your time during your Stage, as usually they get full before arrival of all the athletes.
Check anyway the list of services included and not included in every Stage description.
Yes. We will send you a confirmation of your stage and reservation, that you will have to show at your pick up at the airport. But we understand that you may not have a printer handy when you’re travelling so it is not necessary to have a printed copy it´s ok if you have it on your mobile phone.
However, we require that you show ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation.
Bring with you all your Running, Bike and Swimming gear with you.
Run: Shoes and whatever you think you need. GPS is a plus as you will be able to download some tracks you can follow, during free time if you wish to train more.
Bike: Bike, helmet and clothes. Again GPS/Garmin is very useful as we will have ready lots of tracks for your free time.
If you don´t want to bring your bike, we offer a Rental Service. Please go to our Shop to see the prices and add it to your basket before purchasing your stage.
Swim: Wetsuit will be useful as we might do some open water sessions as well as for the outdoor pool at the Swim Smooth Masterclass, apart from that all what you usually use for swimming.
In case you need to cancel your stage, we will first have a look at your insurance.
We offer an insurance at booking of our Stages that covers most of the cases in case of cancellation.
If you cancel your stage a 40% penalty will apply, as states in the Terms&Conds page that you agreed as you booked your stage.
To be able to make use of your insurance, you must call us before your departure was expected so we can re-organize everything and notify the insurance too.
Yes. Reservations are required for guaranteed spots on all stages.
Reservations help us determine the number of coaches we need to ensure that the stage remain manageable and enjoyable, and they allow us to notify you of changes to the stage due to weather or anything that could disturb it.
Reservations can be paid with Credit Card, Bank Transfer and PayPal.
You can also decide to pay the full amount or only 40% as a deposit.
The deposit guarantee a place in the desired stage and you will only need to make the full payment 15 days maximum before the stage starts.
We will modify and adapt all trainings depending on weather conditions.
But to be honest you shouldn’t worry much about it, as the region of Alicante has a very low average of rainfall and pretty good temperatures throughout the year.
You will be in any case notified the week before of your trip if there are changes due to weather.